Return & Refund Policy
All Sales Final
Friends of Northaven Trail does not accept returns, exchanges, or cancellations on purchases unless an item arrives damaged or defective.
Because many of our products are limited-run fundraising items and proceeds directly support the Northaven Trail, all sales are considered final.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at:
store@northaventrail.org
Please include:
Your order number
A description of the issue
Photos of the item and packaging, if applicable
We will work with you to resolve the issue, which may include a replacement or refund at our discretion.
Shipping Issues
We are not responsible for delays caused by carriers, weather, or incorrect shipping information provided at checkout.
Contact
If you have questions about your order, please contact:
Friends of Northaven Trail
store@northaventrail.org
https://northaventrail.org
